F&B Shift Lead — Elevate Guest Experience

Warner Hotels; Studley CP; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Gym & leisure facilities

60% discounted food onsite

Pension scheme

28 days annual leave

Cycle to Work

Discounts on breaks at Warner/Butlins

Employee Assistance Programme

Job summary

Warner Hotels invites applications for a Food & Beverage Supervisor at Studley Castle. You will lead service shifts, drive guest satisfaction, and supervise restaurant and bar operations, working with managers to uphold standards and deliver memorable experiences.

The role requires strong leadership, excellent communication, and a proactive approach to problem-solving, with a focus on safety and cost control. Competitive benefits accompany the position.

Qualifications

• Previous experience in food & beverage or hospitality operations.
• Knowledge of food safety and hygiene standards (desirable).
• Excellent communication and problem-solving abilities.

Responsibilities

• Lead service shifts and supervise the team.
• Coach and motivate staff to deliver guest-friendly service.
• Maintain high operational standards across F&B outlets.
• Monitor cash handling and upselling opportunities.
• Prepare shift reports and handovers.
• Handle guest queries and manage incidents or emergencies.

Skills

Leadership

Communication

Problem solving

Hospitality operations

Education

Level 3 Food Safety Certificate

Job description

Warner Hotels invites applications for a Food & Beverage Supervisor at Studley Castle. You will lead service shifts, drive guest satisfaction, and supervise restaurant and bar operations, working with managers to uphold standards and deliver memorable experiences.

The role requires strong leadership, excellent communication, and a proactive approach to problem-solving, with a focus on safety and cost control. Competitive benefits accompany the position.