Guest Experience Lead — Flexible Shifts & Perks

Mitchells & Butlers PLC; Woodhouse Eaves; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Discounts across all brands

Wagestream access

Pension

28 days holiday

Free shares

Employee helpline

Team socials

Job summary

Mitchells & Butlers PLC is seeking a Shift Supervisor at the Old Bulls Head in Woodhouse Eaves. You will welcome guests, lead a team to deliver outstanding service, and train staff to uphold premium standards in a busy pub environment.

Join Premium Country Pubs and enjoy benefits including flexible shifts, staff discounts across brands, Wagestream access, pension, 28 days holiday, and the chance to be part of a supportive team with opportunities for personal growth.

Qualifications

• Experience delivering great guest service and leading teams.
• Ability to train and develop staff to maintain high service standards.
• Comfortable working in a fast-paced hospitality environment.

Responsibilities

• Manage day-to-day site operations as host and service lead.
• Act as shift leader and role model for team performance.
• Train and motivate staff to maintain cleanliness and safety standards.

Skills

Customer service

Team leadership

Training & development

Job description

Mitchells & Butlers PLC is seeking a Shift Supervisor at the Old Bulls Head in Woodhouse Eaves. You will welcome guests, lead a team to deliver outstanding service, and train staff to uphold premium standards in a busy pub environment.

Join Premium Country Pubs and enjoy benefits including flexible shifts, staff discounts across brands, Wagestream access, pension, 28 days holiday, and the chance to be part of a supportive team with opportunities for personal growth.