Guest Experience Lead - Flexible Shifts & Perks

Broughton Inn; Broughton; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible shifts

33% brand discount

20% family/friends discount

Wagestream

Team Socials

Pension

28 days paid holiday

Free shares

Job summary

Mitchells & Butlers is seeking a Shift Supervisor at the Broughton Inn. You’ll welcome guests, lead a team and ensure excellent service in a warm, pub setting. Join a group of brands with strong local presence and a focus on guest experience.

You’ll be part of day-to-day operations, act as host, lead shifts and mentor your team, while maintaining cleanliness and safety across the site. A competitive salary and pension await.

Qualifications

• Lead and motivate a hospitality team to deliver great guest service.
• Ensure high standards of cleanliness and safety.
• Coach and develop team members to perform to brand standards.

Responsibilities

• Be part of the day-to-day running of the site: hosting, serving guests and leading your team.
• Be a shift leader and role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

Skills

Team leadership

Guest service

Training staff

Safety awareness

Job description

Mitchells & Butlers is seeking a Shift Supervisor at the Broughton Inn. You’ll welcome guests, lead a team and ensure excellent service in a warm, pub setting. Join a group of brands with strong local presence and a focus on guest experience.

You’ll be part of day-to-day operations, act as host, lead shifts and mentor your team, while maintaining cleanliness and safety across the site. A competitive salary and pension await.