Guest Experience Shift Supervisor (Flexible Hours)

Mitchells & Butlers plc; Barnt Green CP; Remote; GBP 12,000 - 18,000; Part time

Benefits offered by this job

33% brand dining discount across all M

20% friends & family discount

Wagestream financial toolkit

Pension

28 days holiday

Free shares

Employee helpline

Team socials

Job summary

Mitchells & Butlers plc at Barnt Green Inn is seeking a Part Time Shift Supervisor to welcome guests, lead a small team, and ensure exceptional service on every shift. You’ll be part of Premium Country Pubs, delivering premium food and experiences in a warm, high-quality environment.

Join a team that values hospitality, offers flexible shifts, staff discounts across brands, Wagestream access, a pension, 28 days holiday, free shares, and support via an employee helpline.

Qualifications

• Experience in guest service
• Ability to lead and train a team
• Commitment to cleanliness and safety standards

Responsibilities

• Oversee day-to-day operations on shift as host and front-of-house lead
• Act as shift leader and role model for staff training
• Maintain high standards of cleanliness and safety
• Foster a welcoming atmosphere to keep guests returning

Skills

Customer service

Team leadership

Staff training

Job description

Mitchells & Butlers plc at Barnt Green Inn is seeking a Part Time Shift Supervisor to welcome guests, lead a small team, and ensure exceptional service on every shift. You’ll be part of Premium Country Pubs, delivering premium food and experiences in a warm, high-quality environment.

Join a team that values hospitality, offers flexible shifts, staff discounts across brands, Wagestream access, a pension, 28 days holiday, free shares, and support via an employee helpline.