Shift Supervisor — Lead Guest Service, Flexible Hours

Mitchells & Butlers plc; Greater London; Hybrid; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Flexible shifts

33% discount across all brands

20% discount for friends and family

Wagestream

Team Socials

Pension

28 days' holiday

High-street shopping discounts

Free shares

Employee helpline

Job summary

Mitchells & Butler’s White Lion is seeking a Shift Supervisor to warmly welcome guests and lead a team to deliver great service. You’ll train staff, maintain standards, and help guests feel truly welcome in a busy pub environment.

The role offers flexible shifts, strong employee benefits, and a chance to grow in a friendly, long-established pub group known for British hospitality and great dining experiences.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Job description

Mitchells & Butler’s White Lion is seeking a Shift Supervisor to warmly welcome guests and lead a team to deliver great service. You’ll train staff, maintain standards, and help guests feel truly welcome in a busy pub environment.

The role offers flexible shifts, strong employee benefits, and a chance to grow in a friendly, long-established pub group known for British hospitality and great dining experiences.