Guest Experience Lead at Award-Winning Pubs & Brasseries

Heartwood Collection; Highcliffe-on-Sea; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

National Living Wage + TRONC

Training & development

Employee Assistance Program

EarlyPay

Maternity & Paternity leave

Referral bonus up to £1,500

Food discount 50% at Heartwood Inns/Br

Birthday gift

Long Service Recognition

Retailer discounts

Cycle to Work

Job summary

Heartwood Collection operates cosy pubs and brasseries across the region, delivering seasonal dishes and warm hospitality. We’re looking for passionate, people-focused individuals to join our teams and help guests feel at home.

Join a multi-award-winning hospitality group with growth plans to expand from 40 locations to 60 by 2027, offering progression opportunities, training, and a range of staff benefits including early pay and staff discounts.

Job description

Heartwood Collection operates cosy pubs and brasseries across the region, delivering seasonal dishes and warm hospitality. We’re looking for passionate, people-focused individuals to join our teams and help guests feel at home.

Join a multi-award-winning hospitality group with growth plans to expand from 40 locations to 60 by 2027, offering progression opportunities, training, and a range of staff benefits including early pay and staff discounts.