Guest Experience Waiter/Waitress — Award-Winning Pubs

Heartwood Collection; Hale; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

National Living Wage + TRONC

Stepping Stones training programme

Employee Assistance Program

EarlyPay

Enhanced parental leave

Referral bonus

Food discounts

Birthday gift

Cycle to Work

Retailer discounts

Job summary

Heartwood Collection is seeking a cheerful Waiter/Waitress to join our welcoming pubs and brasseries. You will greet guests, take orders, serve meals and drinks, and help maintain a high standard of hospitality across multiple venues.

We value someone who loves great food, thrives in a fast-paced setting, and can provide consistent, friendly service to every guest. Training is provided and there are opportunities for progression within our growing group.

Qualifications

• You’re a people person with great interpersonal skills and love making guests feel special.
• Flexible, reliable, and passionate about delivering excellent service.

Responsibilities

• Provide warm, attentive service to guests and help them feel at home.
• Take orders accurately and serve dishes and drinks with a smile.
• Assist colleagues to ensure smooth service during busy periods.

Skills

People skills

Interpersonal skills

Flexible

Reliability

Job description

Heartwood Collection is seeking a cheerful Waiter/Waitress to join our welcoming pubs and brasseries. You will greet guests, take orders, serve meals and drinks, and help maintain a high standard of hospitality across multiple venues.

We value someone who loves great food, thrives in a fast-paced setting, and can provide consistent, friendly service to every guest. Training is provided and there are opportunities for progression within our growing group.