Guest Experience Waiter/Waitress - Growth & Perks

Heartwood Collection; Egham; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

National Living Wage + TRONC

Training & development

Employee assistance program

Early pay

Referral bonus

Discounts on food

Birthday gift

Cycle to Work

Retailer discounts

Job summary

Heartwood Collection is seeking an enthusiastic Waiter/Waitress to join our team across cosy pubs and brasseries. You will be part of our award-winning hospitality group, delivering warm, high-standard service and helping guests enjoy seasonal dishes in welcoming venues.

We offer training, benefits, and opportunities to grow within a multi-location estate. The role emphasizes guest care, attention to detail, and a passion for great food and hospitality.

Qualifications

• You’re a people person with great interpersonal skills and love making guests feel special.
• You’re flexible, reliable, and passionate about delivering excellent service.

Responsibilities

• Provide friendly and attentive service to guests throughout their dining experience.
• Take orders accurately and communicate them clearly to the kitchen.
• Handle guest requests and resolve issues promptly to ensure satisfaction.

Skills

People person

Interpersonal skills

Job description

Heartwood Collection is seeking an enthusiastic Waiter/Waitress to join our team across cosy pubs and brasseries. You will be part of our award-winning hospitality group, delivering warm, high-standard service and helping guests enjoy seasonal dishes in welcoming venues.

We offer training, benefits, and opportunities to grow within a multi-location estate. The role emphasizes guest care, attention to detail, and a passion for great food and hospitality.