Range Host / Strike Shack Host (Golf)

The Essex Golf and Country Club Limited; Earls Colne; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Free parking

Uniform provided

Birthday Day off

Volunteer Day

Job summary

The Club Company is seeking an enthusiastic Range Host to help develop and enhance the operation of our driving range. You will maintain high standards of cleanliness, customer service and product knowledge while supporting the smooth running of the facility.

Duties include driving the buggy and range picker safely, assisting with food and beverage service, preparing the facility for opening and closing, upselling services and providing excellent guest care to boost member engagement.

Qualifications

• Previous experience in a golf environment desirable.
• Customer service oriented and guest-focused.

Responsibilities

• Maintain high standards of cleanliness, customer service, and product knowledge to support smooth operation of the driving range.
• Drive the golf buggy and range picker safely; assist with food and beverage service following hygiene and company standards.
• Prepare the facility for opening and closing; upsell services and provide excellent guest care to enhance the guest experience.
• Work with Golf Operations Manager and other Range Hosts to create a welcoming atmosphere and improve member engagement.

Skills

Golf experience

Customer service

Job description

About Us

The Club Company is a premium collection of golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel-good environment.

Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more. To us, nothing beats spending time at one of our clubs. We're hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards.

We create a feel-good experience through our CARE values:
Caring, we are hosts with heart, helpful and respectful to customers - putting people first.
Ambitious, we are enterprising, fearless to reach the result and innovating - never giving up.
Respectful, we are considerate, establishing the needs of others, working efficiently and caring about high standards - with great attention to detail.
Energised, we are smile seekers, setting a positive tone and enjoying what we do! Happy to be at work and enthusiastic within a feel good environment.

Benefits

As well as a competitive salary, we offer a range of fantastic benefits designed to support your well-being, career growth, and work-life balance:

• Complimentary access to our health club, group exercise classes, and discounted golf facilities.
• Bonus holiday days to reward long tenure - because we truly value commitment.
• Wedding Day off (conditions apply).
• Birthday Day off (conditions apply).
• A paid Volunteer Day to support causes you're passionate about (available after one year's service).
• 70% off meals while on duty and 25% off when off-duty.
• 25% off retail.
• 25% off spa treatments (if booked and taken on the day).
• Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract).
• Access to our Employee Assistance Programme, offering support for any challenges you may face.
• Personal development programs to support growth and for the considerable opportunities in our expanding group.
• Take advantage of our Cycle to Work scheme for a greener commute.
• Exclusive competition opportunities for team members with a golf handicap.
• STREAM, offering financial flexibility.
• Free parking.
• Uniform provided (role dependent).

The Role

We are in search of an enthusiastic and versatile candidate to help develop and enhance the operation of our driving range.

As Range Host, you will maintain high standards of cleanliness, customer service, and product knowledge while supporting the smooth running of the facility. The role involves driving the golf buggy and range picker safely, ensuring equipment is used correctly, and assisting with food and beverage service following hygiene and company standards.

You will also be responsible for preparing the facility for opening and closing, upselling services, and providing excellent customer care to enhance the guest experience. Working closely with the Golf Operations Manager and fellow Range Hosts, you'll contribute to a welcoming atmosphere and help improve member engagement. If you're passionate about golf and customer service, we'd love to hear from you.

Experience & Skills Required:

• Previous experience in a golf environment desirable.

Schedule

• We operate a 7-days a week business, between 0600 to 2300
• Shift patterns will vary as per business requirements and encompass all opening hours - weekends and bank holidays

Embracing You

We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work.

Be yourself - we like it that way!