Guest Experience Host – Front of House

Cairn Group; Harrogate; Hybrid; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Discounted stays across Cairn Group’s

Food, beverage, spa and leisure скидки

Leadership and career development

Long service awards

Refer-a-friend scheme

Job summary

Cairn Group is recruiting for a Front of House role at the DoubleTree by Hilton Harrogate Majestic Hotel & Spa. You will welcome guests, serve in restaurants and bars, support in other areas, and contribute to memorable guest experiences daily.

We seek enthusiastic, customer-focused individuals who thrive in a fast-paced setting. Training and development are provided, with a collaborative team culture and a commitment to excellent service across our Harrogate venues.

Qualifications

• Enthusiastic, friendly and customer-focused people desired.
• Willing to learn and grow in hospitality.
• Able to deliver warm, genuine hospitality across all guest touchpoints.

Responsibilities

• Create memorable experiences by delivering warm, genuine hospitality.
• Bring energy and personality to every guest interaction.
• Be part of a team that works together to deliver exceptional service.
• Help create a welcoming atmosphere where guests want to return.
• Take pride in maintaining outstanding standards across every service.
• Learn, grow and build your hospitality and personal skills every day.

Skills

Customer service

Teamwork

Communication

Job description

Cairn Group is recruiting for a Front of House role at the DoubleTree by Hilton Harrogate Majestic Hotel & Spa. You will welcome guests, serve in restaurants and bars, support in other areas, and contribute to memorable guest experiences daily.

We seek enthusiastic, customer-focused individuals who thrive in a fast-paced setting. Training and development are provided, with a collaborative team culture and a commitment to excellent service across our Harrogate venues.