Guest Experience Host — Front of House

The Majestic Hotel; Harrogate; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Incentives and Service Charge (site‑s​

Discounted stays across our hotels and

Food, beverage, spa and leisure

Access to retail, entertainment and

Leadership and career development

Long service awards

Refer-a-friend scheme

Employee Assistance Programme

Health Care Cash Plan

Meals on duty

Wellbeing resources and support

Opportunities to develop and progress

Job summary

Join Cairn Group – Where People Drive Hospitality Forward. DoubleTree by Hilton Harrogate Majestic Hotel & Spa is looking for enthusiastic, friendly, customer-focused team members to welcome guests, serve in restaurants and bars, or support back-of-house operations.

You will help create memorable guest experiences, bring energy to interactions, and contribute to a welcoming atmosphere that keeps guests returning.

Qualifications

• Create memorable experiences by delivering warm, genuine hospitality.
• Be part of a team that delivers exceptional service.
• No hospitality experience? training and support to succeed.

Responsibilities

• Create memorable experiences by delivering warm, genuine hospitality.
• Bring energy and personality to every guest interaction.
• Be part of a team that works together to deliver exceptional service.
• Help create a welcoming atmosphere where guests want to return.
• Take pride in maintaining outstanding standards across every service.
• Learn, grow and build your hospitality and personal skills every day.

Skills

Hospitality mindset

Job description

Join Cairn Group – Where People Drive Hospitality Forward. DoubleTree by Hilton Harrogate Majestic Hotel & Spa is looking for enthusiastic, friendly, customer-focused team members to welcome guests, serve in restaurants and bars, or support back-of-house operations.

You will help create memorable guest experiences, bring energy to interactions, and contribute to a welcoming atmosphere that keeps guests returning.