Guest Experience Reservations Coordinator

Cairn Group; Harrogate; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Incentives and Service Charge (site具体)

Discounted stays across our hotels and

Food, beverage, spa and leisure

Access to retail, entertainment and生活

Leadership and career development

Long service awards

Refer-a-friend scheme

Employee Assistance Programme

Health Care Cash Plan

Meals on duty

Wellbeing resources and support

Opportunities to develop and progress

Job summary

Join Cairn Group in Harrogate to support Reservations at the DoubleTree by Hilton Harrogate Majestic Hotel & Spa. You’ll start by welcoming guests, delivering warm hospitality and driving memorable experiences in a fast-paced hotel setting.

We value energy, customer focus and teamwork, and provide training to help you grow your hospitality career within Cairn Group’s supportive environment.

Qualifications

• Customer-focused and friendly with a passion for hospitality.
• Enjoys working in a fast-paced, guest-facing environment.

Responsibilities

• Create memorable guest experiences by delivering warm, genuine hospitality.
• Bring energy and personality to every guest interaction.
• Be part of a team that delivers exceptional service.
• Help create a welcoming atmosphere where guests want to return.
• Take pride in maintaining outstanding standards across every service.
• Learn, grow and build your hospitality and personal skills every day.

Job description

Join Cairn Group in Harrogate to support Reservations at the DoubleTree by Hilton Harrogate Majestic Hotel & Spa. You’ll start by welcoming guests, delivering warm hospitality and driving memorable experiences in a fast-paced hotel setting.

We value energy, customer focus and teamwork, and provide training to help you grow your hospitality career within Cairn Group’s supportive environment.