Guest Experience Host - Front Desk & Office

Confidential; England; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary package.

Company pension scheme.

Professional development opportunities

Supportive and collaborative working環

Modern workplace with excellentfacil}

Job summary

Confidential is seeking a professional and customer focused Office Host to join their team. This varied role involves creating a welcoming, organized and efficient workplace for visitors, clients and colleagues.

The successful candidate will enjoy interacting with people, delivering exceptional service, and thriving in a busy environment where no two days are the same. The role offers an opportunity to contribute across workplace, administration and hospitality activities.

Qualifications

• Experience in customer service, hospitality, administration, reception or client-facing roles.
• Excellent communication and interpersonal skills.
• Professional and confident approach.
• Strong organisational skills with attention to detail.
• Ability to manage multiple priorities in a busy environment.
• Proactive and positive attitude.
• Strong customer service focus and commitment to delivering a great experience.
• Ability to work independently and as part of a team.
• Good IT skills, including Microsoft Office applications.

Responsibilities

• Welcoming visitors and providing a professional and friendly experience.
• Managing meeting rooms, hospitality requirements and workplace facilities.
• Supporting the smooth running of the office and ensuring shared spaces are maintained to a high standard.
• Coordinating visitor arrangements, deliveries, post and courier services.
• Assisting with internal events, meetings and workplace activities.
• Maintaining office supplies and supporting general workplace administration.
• Assisting with new starter arrangements and day-to-day operational requirements.
• Liaising with suppliers and service providers to ensure workplace standards are maintained.
• Supporting colleagues across the business with a range of administrative and operational tasks.
• Contributing to a positive, welcoming and customer-focused environment.

Skills

Customer service

Hospitality

Administration

Reception

Client-facing

Communication

Teamwork

Multi-tasking

Attention to detail

Proactive attitude

Tools

Microsoft Office

Job description

Confidential is seeking a professional and customer focused Office Host to join their team. This varied role involves creating a welcoming, organized and efficient workplace for visitors, clients and colleagues.

The successful candidate will enjoy interacting with people, delivering exceptional service, and thriving in a busy environment where no two days are the same. The role offers an opportunity to contribute across workplace, administration and hospitality activities.