Guest Experience Host — Front Desk (Flexible Shifts)

Clermont Hotel Group; Greater London; On-site; GBP 13,000 - 15,000; Part time

Benefits offered by this job

Access to earned salary before payday

Discounts on dining, hotel stays, and more

Referral bonuses

Interest-free season ticket loans

Job summary

Clermont Hotel Group is looking for a Receptionist at The Royal Horseguards, a prestigious 5-star hotel in Greater London. The role requires a passion for guest service, where you will ensure each guest feels warmly welcomed and supported throughout their stay. You'll handle check-ins and check-outs and anticipate guest needs during busy periods.

Working on a flexible shift basis, you’ll collaborate with a dedicated team while enjoying comprehensive support and benefits including wellness resources and career development opportunities.

Qualifications

• Genuine passion for guest service and creating personalized experiences.
• Ability to remain calm and collected in a busy environment.
• Strong attention to detail to anticipate guest needs.

Responsibilities

• Work at the Reception desk to warmly welcome guests.
• Anticipate guest needs and resolve queries during busy times.
• Comfortable with a flexible shift-based schedule.

Skills

Guest service passion

Calmness under pressure

Attention to detail

Friendly personality

Proactive mindset

Job description

Clermont Hotel Group is looking for a Receptionist at The Royal Horseguards, a prestigious 5-star hotel in Greater London. The role requires a passion for guest service, where you will ensure each guest feels warmly welcomed and supported throughout their stay. You'll handle check-ins and check-outs and anticipate guest needs during busy periods.

Working on a flexible shift basis, you’ll collaborate with a dedicated team while enjoying comprehensive support and benefits including wellness resources and career development opportunities.