Guest Experience Host (Front Desk)

Aztec Hotel & Spa; Almondsbury; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Stream - wage access up to 40%

28 days annual leave (33 after 5 years

Health cash plan

Employee Assistance Programme

Enhanced maternity and paternity pay

Apprenticeships available

Generous employee discounts

Life assurance

Bespoke training programmes

Engaging & supportive work environment

Job summary

Aztec Hotel & Spa in Almondsbury, United Kingdom, seeks an enthusiastic Receptionist to be the first and last point of contact for guests. You will greet guests warmly, assist with check-in/out, and promote hotel facilities while delivering exceptional hospitality in a busy, vibrant environment.

You will need a calm, confident manner and a friendly approach to create a memorable guest experience. The role offers a competitive salary and various staff benefits.

Responsibilities

• Greet guests with a welcoming smile.
• Efficiently assist guests during check-in and check-out.
• Provide the highest level of hospitality.
• Upsell rooms and other facilities.
• Inform guests of hotel facilities and offer assistance as needed.

Skills

Warm demeanor

Strong communicator

Calm under pressure

Guest greetings

Hospitality

Job description

Aztec Hotel & Spa in Almondsbury, United Kingdom, seeks an enthusiastic Receptionist to be the first and last point of contact for guests. You will greet guests warmly, assist with check-in/out, and promote hotel facilities while delivering exceptional hospitality in a busy, vibrant environment.

You will need a calm, confident manner and a friendly approach to create a memorable guest experience. The role offers a competitive salary and various staff benefits.