Floor Supervisor - Flexible Hours, Guest Experience Leader

Milk Beach, Soho; Greater London; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Up to 50% off bills at partner venues

Cycle to work scheme

Team social events

Meals, coffees, and teas on shift

Job summary

Milk Beach seeks a Floor Supervisor to deliver extraordinary guest service in our busy Soho venue. You will bridge frontline staff and management, ensuring smooth floor flow, confident service, and a warm, engaging guest experience. You’ll keep the dining room running efficiently with a positive, can-do attitude.

We value a passion for Australian hospitality, staff development, and staying connected with London dining trends. Join a vibrant, inclusive team that rewards initiative and teamwork.

Qualifications

• Service oriented, high energy, engaging personality.
• Strong communication and guest service skills.
• Knowledge of hospitality and dining best practices.

Responsibilities

• Deliver extraordinary, friendly, and prompt service to guests.
• Act as the bridge between frontline staff and management.
• Manage floor pacing, assist with food service, and refill water glasses.

Skills

Service oriented

High energy

People skills

Job description

Milk Beach seeks a Floor Supervisor to deliver extraordinary guest service in our busy Soho venue. You will bridge frontline staff and management, ensuring smooth floor flow, confident service, and a warm, engaging guest experience. You’ll keep the dining room running efficiently with a positive, can-do attitude.

We value a passion for Australian hospitality, staff development, and staying connected with London dining trends. Join a vibrant, inclusive team that rewards initiative and teamwork.