Guest Experience Host — Fast-Paced Customer Care

McDonald's United Kingdom; Burnley; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Holiday pay

Service Awards

Meal allowance

Employee discounts

More benefits

Job summary

McDonald's United Kingdom in Burnley is seeking a Customer Care Assistant to be the face of the restaurant, delivering friendly service and helping to create a welcoming dining environment. You will greet customers, assist with their needs and ensure the dining area stays clean and inviting.

Working in a fast-paced, high-energy environment, you will connect with customers, maintain strong communication with the manager, and help ensure customer satisfaction through attentive service and teamwork.

Responsibilities

• Deal with customers and ensure everything runs smoothly in customer areas.
• Greet customers, assist with needs, and communicate any issues to the manager.
• Maintain high standards of cleanliness in dining areas and toilets.
• Create a warm, welcoming atmosphere and contribute to a positive team environment.

Job description

McDonald's United Kingdom in Burnley is seeking a Customer Care Assistant to be the face of the restaurant, delivering friendly service and helping to create a welcoming dining environment. You will greet customers, assist with their needs and ensure the dining area stays clean and inviting.

Working in a fast-paced, high-energy environment, you will connect with customers, maintain strong communication with the manager, and help ensure customer satisfaction through attentive service and teamwork.