Guest Experience Host - Dynamic Front Desk & Lobbies

Staycity Group; City of Edinburgh; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Paid family leave

Flexible working patterns

Bonus scheme

Discounted rates for overnight stays

Refer and earn

Cycle to work

Education Support

Volunteer days

Employee Assistance Program (EAP)

Job summary

Wilde is an exciting, fast-growing aparthotel operator with properties in London, Edinburgh, Lisbon and more. We are seeking a Guest Services Host to work across public areas, lobby, reception and R&B spaces in our Edinburgh location, delivering exceptional guest experiences.

Join a diverse and inclusive team where training is provided. You’ll help create memorable stays, greet guests warmly, and support seamless service across the front desk and hospitality spaces, embodying Wilde’s energetic

Qualifications

• Prior experience in a similar role is helpful but full training will be provided.

Responsibilities

• Welcome guests across lobby, reception and public spaces with warmth and efficiency.
• Act as a brand ambassador for Wilde, representing the guest experience with enthusiasm and professionalism.
• Maintain a clean, inviting environment and support smooth operations across shifts.

Skills

Guest services exposure

Communication skills

Team player

Job description

Wilde is an exciting, fast-growing aparthotel operator with properties in London, Edinburgh, Lisbon and more. We are seeking a Guest Services Host to work across public areas, lobby, reception and R&B spaces in our Edinburgh location, delivering exceptional guest experiences.

Join a diverse and inclusive team where training is provided. You’ll help create memorable stays, greet guests warmly, and support seamless service across the front desk and hospitality spaces, embodying Wilde’s energetic