Guest Experience Host at a Luxury Bath Hotel

The Bath Priory - Reception; Bath; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Service charge shared among team

Free meals on duty

Staff discounts 25% off food & bev

Staff rate £25 B&B per person

Perkbox platform perks

Employee assistance programme

Promotions and career progression

Job summary

The Bath Priory in Bath is seeking a friendly and professional Receptionist to welcome guests and manage check-in/check-out with warmth and efficiency. You will assist with restaurant bookings, local recommendations and guest needs, ensuring a memorable stay.

We value team spirit and offer fair rotas, service charge sharing, and staff perks including meals on duty, generous hotel discounts, and career progression opportunities across the Brownsword Hotels group.

Qualifications

• Experience in reception/guest services preferred.
• Strong communication and guest-facing skills.
• Ability to multitask and stay organised under pressure.

Responsibilities

• Greet guests and manage check-in/check-out with warmth and efficiency.
• Assist with restaurant bookings and advise on local highlights.
• Ensure guests have a memorable experience and coordinate with teams across departments.
• Support colleagues and contribute to a positive team environment.

Skills

Customer service experience

Job description

The Bath Priory in Bath is seeking a friendly and professional Receptionist to welcome guests and manage check-in/check-out with warmth and efficiency. You will assist with restaurant bookings, local recommendations and guest needs, ensuring a memorable stay.

We value team spirit and offer fair rotas, service charge sharing, and staff perks including meals on duty, generous hotel discounts, and career progression opportunities across the Brownsword Hotels group.