Guest Experience Host - Aquarium (Part-Time, 18h)

Ocean Conservation Trust Ltd; Plymouth; Hybrid; GBP 8,200 - 9,600; Part time

Job summary

The Ocean Conservation Trust Ltd at the National Marine Aquarium seeks an Aquarium Assistant to join the Retail & Admissions team. You will be the first friendly face visitors meet, delivering excellent customer care and helping guests enjoy their visit.

No prior experience is required as training is provided; weekends and school holidays hours apply, with a 18-hour week on a permanent basis. Salary aligns with National Living/Minimum Wage rates.

Qualifications

• No previous experience required; full training provided.
• Excellent communication skills and confidence with the public.
• Experience in busy customer-focused environments is beneficial.

Responsibilities

• Be the first point of contact for visitors.
• Provide friendly welcome and information at Retail & Admissions.
• Handle admissions, ticketing, and visitor questions.
• Support during school holidays and weekends.

Skills

Communication skills

Customer service

Job description

The Ocean Conservation Trust Ltd at the National Marine Aquarium seeks an Aquarium Assistant to join the Retail & Admissions team. You will be the first friendly face visitors meet, delivering excellent customer care and helping guests enjoy their visit.

No prior experience is required as training is provided; weekends and school holidays hours apply, with a 18-hour week on a permanent basis. Salary aligns with National Living/Minimum Wage rates.