Evening Events Supervisor - Hospitality Lead

Ocean Conservation Trust Ltd; Plymouth; Hybrid; GBP 16,000 - 23,000; Part time

Job summary

Ocean Conservation Trust Ltd invites applications for an Events/Functions Supervisor within the Hospitality department at the National Marine Aquarium. The role requires strong leadership to manage out of hours events and to deliver exceptional service, motivating a team to create memorable experiences.

You will oversee waiting, bar staff and kitchen porters, ensure adherence to procedures, and adapt to demand, including busy November–January periods.

Qualifications

• Experience in supervising events and guest services.
• Ability to lead and motivate a team under pressure.
• Strong organisational and administration skills.

Responsibilities

• Lead and deliver the requirements of all out of hours events as the primary contact.
• Lead and inspire staff to excel in customer care to deliver the ultimate experience to our customers.
• Ensure that all staff are fully conversant with procedures and systems necessary to carry out their duties.

Skills

Team leadership

Customer service

Event supervision

Staff motivation

Job description

Ocean Conservation Trust Ltd invites applications for an Events/Functions Supervisor within the Hospitality department at the National Marine Aquarium. The role requires strong leadership to manage out of hours events and to deliver exceptional service, motivating a team to create memorable experiences.

You will oversee waiting, bar staff and kitchen porters, ensure adherence to procedures, and adapt to demand, including busy November–January periods.