Housekeeping Assistant

Ocean Conservation Trust Ltd; Plymouth; On-site; GBP 14,946 - 17,509; Part time

Job summary

The Ocean Conservation Trust at the National Marine Aquarium is recruiting two Housekeeping Assistants to join the housekeeping team for 25 hours per week. Site-specific training will be provided; previous cleaning experience in a busy public environment would be extremely beneficial and you should have excellent communication skills when dealing with visitors.

Shifts are five 5-hour blocks over seven days, with start times around 8am and finish by 5:30pm.

Qualifications

• Friendly and approachable
• Thorough and efficient with strong attention to detail
• Able to react quickly and prioritize tasks in a busy environment
• Reliable work ethic
• Keen to create a pleasant environment within the aquarium through cleanliness and hygiene to enhance visitor experience
• Previous experience in providing cleaning services in a busy environment

Responsibilities

• Deliver a great guest experience by maintaining high cleanliness standards
• Keep front‑of‑house areas clean and presentable
• Work with staff to ensure smooth room turnover and visitor flow
• Contribute to a welcoming, hygienic environment for all visitors

Skills

Friendly and approachable

Attention to detail

React quickly and priorities

Reliable work ethic

Cleaning experience

Communication skills

Job description

Job Summary

The Ocean Conservation Trust at the National Marine Aquarium is looking to recruit two Housekeeping Assistants working within our Housekeeping department for 25 hours per week. Site‑specific training will be provided; previous cleaning experience in a public or busy customer‑focused environment would be extremely beneficial. You will also have excellent communication skills and confidence when dealing with members of the public.

Working Hours

Shifts will be 5‑hour shifts, five over seven days. Working hours will vary between an 8 am start and a 5:30 pm finish. The role is subject to a three‑month probationary period. Due to the nature of our business, all applicants should be fully flexible and available to work weekends, throughout the school holidays and bank holidays.

Role Expectations

The housekeeping team plays a vital role in delivering a great guest experience to all our visitors at the National Marine Aquarium. They have a keen eye for detail and an organised approach, and together with our front‑of‑house staff, they are ambassadors for the company committed to consistently delivering high standards.

Requirements

• Friendly and approachable
• Thorough and efficient with strong attention to detail
• Able to react quickly and prioritize tasks in a busy environment
• Reliable work ethic
• Keen to create a pleasant environment within the aquarium through cleanliness and hygiene to enhance visitor experience
• Previous experience in providing cleaning services in a busy environment

Pay

The rate of pay is NMW/NLW depending on age and ranges between £10.85–£12.71 per hour.

Equality and Diversity

The OCT operates an Equality and Diversity Policy and is committed to promoting a diverse and inclusive community – a place where we can all be ourselves and succeed on merit. All applications will be judged solely on merit, however we particularly welcome applications from groups currently under‑represented in the workforce.

Eligibility

All applicants must be eligible to live and work in the UK. As part of the recruitment process you will be asked to provide documented evidence of eligibility in the form of a passport or birth certificate.