Guest Experience Host | 24/7 Casino Reception

Rank Group; Reading; On-site; GBP 12,000 - 17,000; Full time

Job summary

Rank Group in Reading seeks a friendly Receptionist to set the tone for guests’ experiences from the moment they enter. A warm greeting, genuine care and energetic engagement help create memorable visits.

In a 24/7 casino environment, you’ll flex to cover nights and weekends, delivering high levels of service with a positive, can-do attitude while ensuring guests feel valued and well looked after.

Qualifications

• Experience in hospitality role.
• Positive, can-do attitude with passion for entertaining customers.
• Ability to deliver high-level service.

Responsibilities

• Welcome guests and create an engaging atmosphere.
• Provide a friendly greeting and assist guests with needs.
• Ensure a memorable visit and answer enquiries.

Skills

Hospitality experience

Customer service

Positive attitude

Social skills

Job description

Rank Group in Reading seeks a friendly Receptionist to set the tone for guests’ experiences from the moment they enter. A warm greeting, genuine care and energetic engagement help create memorable visits.

In a 24/7 casino environment, you’ll flex to cover nights and weekends, delivering high levels of service with a positive, can-do attitude while ensuring guests feel valued and well looked after.