Guest Experience Host - 24/7 Casino Front Desk

Rank Group; Lancashire; On-site; GBP 20,000 - 23,000; Full time

Job summary

Grosvenor Blackpool at The Sandcastle in Blackpool, Lancashire, is seeking a Receptionist to set the tone for guests as they arrive. Your warm welcome and efficient service will be the first impression of our casino experience.

The role operates in a vibrant 24/7 casino, requiring flexibility for night shifts and weekends. Candidates must be 18+ and legally eligible to work in the UK; previous hospitality experience is ideal but not essential.

Qualifications

• Positive, can-do attitude with a passion for entertaining customers and delivering exceptional service.
• Experience in a hospitality role is desirable.
• Ability to work in a 24/7 casino environment, including nights and weekends.

Responsibilities

• Greet guests warmly and set the tone for their experience from arrival.
• Entertain guests and contribute to a memorable, engaging atmosphere.
• Support smooth operations in a high-energy casino environment.

Skills

Hospitality

Customer service

Team player

Job description

Grosvenor Blackpool at The Sandcastle in Blackpool, Lancashire, is seeking a Receptionist to set the tone for guests as they arrive. Your warm welcome and efficient service will be the first impression of our casino experience.

The role operates in a vibrant 24/7 casino, requiring flexibility for night shifts and weekends. Candidates must be 18+ and legally eligible to work in the UK; previous hospitality experience is ideal but not essential.