Guest Experience Host - 24/7 Casino Reception

Grosvenor Casinos; Leeds; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Rewards that keep the excitement going

Induction and ongoing learning

Energetic, varied work environment

High standards and teamwork

Opportunities to progress within Gros­

Grosvenor Casinos and The Rank Group

Job summary

Grosvenor Casinos in the United Kingdom is seeking a Receptionist to set the tone for guests as they arrive. You will greet visitors with a welcoming smile, ensuring a memorable first impression and delivering friendly, attentive service in a fast-paced casino environment.

The role requires a passion for entertaining customers, strong social skills and a commitment to high service standards, with night shifts and weekend flexibility part of the job.

Qualifications

• Experience of working in hospitality environments.
• Flexibility to work night shifts and weekends.
• Candidates must be 18 years of age or older and have the legal right to work in the UK.

Responsibilities

• Welcome guests with a warm, engaging smile and greeting.
• Create a memorable atmosphere that sets the tone for the visit.
• Ensure every interaction is enjoyable and guests feel valued and well cared for.

Skills

Hospitality experience

Job description

Grosvenor Casinos in the United Kingdom is seeking a Receptionist to set the tone for guests as they arrive. You will greet visitors with a welcoming smile, ensuring a memorable first impression and delivering friendly, attentive service in a fast-paced casino environment.

The role requires a passion for entertaining customers, strong social skills and a commitment to high service standards, with night shifts and weekend flexibility part of the job.