Guest Experience Host - 24/7 Casino Reception
Rank Group
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Benefits offered by this job
Job summary
Grosvenor Huddersfield, part of Grosvenor Casinos and The Rank Group, is looking for a friendly Receptionist to welcome guests and set the tone from the moment they arrive.
You will entertain guests, create a memorable atmosphere, and ensure every interaction is enjoyable. The role includes 24/7 casino duties, night shifts, and weekends.
Experience in hospitality is preferred; a positive attitude and flexibility are essential, along with legal right to work in the UK.
Qualifications
- Positive, can-do attitude with a passion for entertaining customers and delivering exceptionally high service.
- Experience working successfully in a hospitality role.
- Flexibility to work night shifts and weekends within a 24/7 casino environment.
- Legal right to work in the UK; must be 18 years or older.
Responsibilities
- Set the tone for guests' experience from the moment they arrive, welcoming them with a smile and enthusiastic greeting.
- Entertain guests and create a memorable, engaging atmosphere that exceeds their expectations.
- Focus on making each interaction enjoyable, ensuring guests feel valued and well taken care of.
- Perform typical reception duties in a 24/7 casino environment, including managing night shifts and weekends.
Skills
Job description
Grosvenor Huddersfield, part of Grosvenor Casinos and The Rank Group, is looking for a friendly Receptionist to welcome guests and set the tone from the moment they arrive.
You will entertain guests, create a memorable atmosphere, and ensure every interaction is enjoyable. The role includes 24/7 casino duties, night shifts, and weekends.
Experience in hospitality is preferred; a positive attitude and flexibility are essential, along with legal right to work in the UK.
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