Guest Experience Host

Soho House & Co.; England; On-site; GBP 17,616 - 25,089; Full time

Benefits offered by this job

Weekly Pay

Team meal while on shift

Soho Friends Membership

50% Team discount on Food & Drink

Health Cash Plan

Free Counselling Sessions

Continuous training

Team Events

Job summary

Soho House & Co. is looking for a Host to welcome and manage the seating of members and guests. Responsibilities include managing the booking system and ensuring that members have an enjoyable experience. You will work in a fast-paced environment with a focus on hospitality and professionalism.

The ideal candidate should have 2-3 years of experience, a passion for customer service, and the ability to perform well under pressure. Competitive pay and unique perks are included.

Qualifications

• 2 - 3 years' experience in a similar capacity.
• Thrive in fast-paced environments and solve problems under pressure.
• Must be hospitable and respectful towards colleagues and guests.

Responsibilities

• Welcome members and guests in a hospitable manner.
• Manage the booking system to seat members accordingly.
• Resolve member complaints with professionalism.

Skills

Customer service

Problem solving

Teamwork

Communication

Job description

Soho House & Co. is looking for a Host to welcome and manage the seating of members and guests. Responsibilities include managing the booking system and ensuring that members have an enjoyable experience. You will work in a fast-paced environment with a focus on hospitality and professionalism.

The ideal candidate should have 2-3 years of experience, a passion for customer service, and the ability to perform well under pressure. Competitive pay and unique perks are included.