Guest Experience F&B Team Member

The-Met-Hotel-Leeds; Leeds; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Discounted room rates

Birthday holiday

Course sponsorship

30% F&B discount

Refer a Friend £250

Flexible working

Wagestream salary access

Life Insurance

EAP

Wellness events

Free meals on duty

Job summary

RBH Hospitality Management in Leeds is seeking a Food & Beverage Team Member to join our Met Hotel team. You will welcome guests, take orders, serve food and drinks, and help maintain a welcoming dining space.

This role focuses on accuracy, presentation, and teamwork, with opportunities to learn basic barista duties and contribute to a smooth service during peak times. Compensation to be discussed.

Qualifications

• Friendly, professional approach with a passion for guest experiences.
• Clear communication to interact confidently with guests and colleagues.
• Keen eye for detail in order accuracy and presentation.

Responsibilities

• Welcome guests with a warm smile and attentive service.
• Take and process food and drink orders accurately, noting special requests.
• Serve food and drinks with high presentation standards and timely service.
• Set up, clean, and reset tables and service areas.
• Prepare and serve beverages, including basic barista duties and non-alcoholic drinks.
• Keep dining area stocked by assisting with inventory and restocking.
• Uphold hygiene and safety standards to maintain a spotless workspace.
• Collaborate with kitchen and bar teams to ensure seamless service.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

RBH Hospitality Management in Leeds is seeking a Food & Beverage Team Member to join our Met Hotel team. You will welcome guests, take orders, serve food and drinks, and help maintain a welcoming dining space.

This role focuses on accuracy, presentation, and teamwork, with opportunities to learn basic barista duties and contribute to a smooth service during peak times. Compensation to be discussed.