Guest-First F&B Service Associate

Career Choices Dewis Gyrfa Ltd; Hanley; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Discounted meals

Birthday holiday

Course sponsorship

Flexible working

Wagestream

Free meals on duty

Life Insurance

Employee assistance

Refer a Friend £250

Job summary

RBH Hospitality Management in the UK is seeking a friendly Food & Beverage Team Member to deliver warm, attentive service and make every guest’s dining experience enjoyable from start to finish. You will take and process orders, serve meals and beverages, keep tables and spaces tidy, assist with barista tasks, and work closely with kitchen and bar teams to ensure smooth operations.

Prior experience is a plus, but a willingness to learn, good communication, and teamwork are essential.

Qualifications

• Friendly, professional approach and passion for guest experience.
• Clear communication with guests and colleagues.
• Team-focused and able to adapt to peak times.

Responsibilities

• Welcome guests with a warm smile and attentive service, ensuring a great start to their dining experience.
• Take and process food and drink orders accurately, noting special requests.
• Serve food and drinks with care, maintaining high presentation and timing.
• Set up, clean, and reset tables and service areas to keep an inviting dining space.
• Prepare and serve beverages, including basic barista duties and non-alcoholic options.
• Keep the dining area stocked by assisting with inventory and restocking supplies.
• Uphold hygiene and health and safety standards in a spotless workspace.
• Work closely with kitchen and bar teams to deliver a seamless service.

Job description

RBH Hospitality Management in the UK is seeking a friendly Food & Beverage Team Member to deliver warm, attentive service and make every guest’s dining experience enjoyable from start to finish. You will take and process orders, serve meals and beverages, keep tables and spaces tidy, assist with barista tasks, and work closely with kitchen and bar teams to ensure smooth operations.

Prior experience is a plus, but a willingness to learn, good communication, and teamwork are essential.