Guest-Experience F&B Supervisor | Hotel, Full-Time

Intercontinental Hotels Group; Manchester; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

£14.12 per hour

Guaranteed hours

Free meal on shift

Paid holidays

Enhanced sick pay

Subsidised travel for unsocial hours

Wagestream access

IHG employee discounts

Volunteer days

Job summary

Kimpton Clocktower Hotel in Manchester is seeking a Food and Beverage Supervisor to lead the restaurant and bar team at Refuge in the Clocktower venue. The role focuses on delivering highly personal guest experiences and coaching staff to excel in service standards.

You will join a vibrant hotel team, bringing warmth, energy and a can-do attitude to daily operations, ensuring guests feel welcomed and valued throughout their stay.

Qualifications

• Experience in a Restaurant, Bar or Hotel as a Supervisor/Team Leader/Assistant Manager.
• Strong guest service mindset with focus on personal experiences.
• Experience coaching and developing team members.

Responsibilities

• Lead front-of-house operations in a Restaurant/Bar/Hotel setting.
• Coach and develop team members to perform at their best.
• Engage guests to deliver an authentic, personal experience.

Skills

Supervisor experience

Guest service

Team coaching

Personal license

Willingness to learn

Teamwork

Customer interaction

Job description

Kimpton Clocktower Hotel in Manchester is seeking a Food and Beverage Supervisor to lead the restaurant and bar team at Refuge in the Clocktower venue. The role focuses on delivering highly personal guest experiences and coaching staff to excel in service standards.

You will join a vibrant hotel team, bringing warmth, energy and a can-do attitude to daily operations, ensuring guests feel welcomed and valued throughout their stay.