Back of House Manager: Kitchen Ops Lead

Kimpton; Manchester; On-site; GBP 20,000 - 33,000; Full time

Benefits offered by this job

Free meal on shift

Paid holidays

Enhanced sick pay

Subsidised travel for unsocial hours

Wagestream pay access

Training programmes and progression

Job summary

Kimpton Clocktower Hotel in Manchester seeks a passionate Back of House Manager to oversee daily BOH operations and lead the team behind the scenes. You’ll support the Executive Chef with payroll accuracy, stock control and safety compliance, ensuring service-ready BOH areas.

You will manage rotas, coach staff, maintain hygiene standards, and collaborate with kitchen, events and hotel teams to deliver exceptional guest experiences.

Qualifications

• Back of house/kitchen operations supervisory experience in a busy hotel or hospitality environment.
• Strong understanding of food hygiene, health and safety, COSHH and safe working practices.
• Ability to lead a team, set clear standards and coach colleagues.
• Excellent organisation skills to manage priorities, stock, deliveries and routines.
• Proactive hands-on approach with attention to detail and maintaining clean, safe back of house areas.
• Food safety certification and HACCP knowledge desirable.

Responsibilities

• Oversees daily back of house operations including cleanliness, goods-in, equipment standards and safe working practices across kitchen support areas.
• Supports the Executive Chef with operational and payroll standards, keeping BOH areas service-ready, managing payroll and updating UKG for accurate payroll forecasting.
• Leads, coaches and organises the back of house team creating a positive, well-structured environment, completing rotas and keeping everyone clear on standards.
• Manages stock, deliveries and BOH systems including receiving deliveries on Procure Wizard, maintaining storage standards, reducing waste and supporting cost control.
• Works closely with Kitchen, Food and Beverage, Events and wider hotel teams to support seamless service and a great guest experience.
• Maintains compliance with food safety, hygiene, health and safety and internal policies across all back of house areas.

Skills

Team leadership

Organisational skills

Coaching & training

Food safety knowledge

Health & safety

Payroll management

Tools

Procure Wizard

UKG

Job description

Kimpton Clocktower Hotel in Manchester seeks a passionate Back of House Manager to oversee daily BOH operations and lead the team behind the scenes. You’ll support the Executive Chef with payroll accuracy, stock control and safety compliance, ensuring service-ready BOH areas.

You will manage rotas, coach staff, maintain hygiene standards, and collaborate with kitchen, events and hotel teams to deliver exceptional guest experiences.