Guest Experience & Events Coordinator

OCS; West Midlands; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Award-Winning

Digital Learning

Retail Perks

Professional Growth

Wagestream Pay

Job summary

OCS UK & Ireland is seeking a Front of House Events Coordinator to support onsite management and deliver a gold-standard visitor experience. You will manage reception, sign-in, and tenant interactions, ensuring a welcoming lobby and secure access during peak times.

Responsibilities include planning events, sharing on-site updates, and collaborating with tenants, contractors, and the broader site team to drive tenant satisfaction and community engagement.

Qualifications

• Minimum customer service experience in front-of-house roles.
• Able to greet visitors, sign-in, and maintain security posture.
• Strong communication and organisational skills.
• Comfortable using IT tools and social media.
• Team player with proactive problem-solving.

Responsibilities

• Manage front-of-house operations and visitor sign-in.
• Greet visitors and maintain a welcoming lobby.
• Represent the client professionally and share weekly updates.
• Coordinate events and activations with tenants.
• Collaborate with security and site teams.

Skills

Customer service

Excellent communication

Energetic attitude

Professional appearance

Tech-savvy

Event Marketing

Job description

OCS UK & Ireland is seeking a Front of House Events Coordinator to support onsite management and deliver a gold-standard visitor experience. You will manage reception, sign-in, and tenant interactions, ensuring a welcoming lobby and secure access during peak times.

Responsibilities include planning events, sharing on-site updates, and collaborating with tenants, contractors, and the broader site team to drive tenant satisfaction and community engagement.