Guest Experience Coordinator - Luxury Hotel Front Desk

art'otel; Greater London; On-site; GBP 17,000 - 25,000; Full time

Benefits offered by this job

Discounted hotel rates

Two meals per day

30 days holiday per year

Pension plan

Employee assistance programme

Refer a friend scheme £750

Job summary

art’otel Battersea in London is seeking a friendly Receptionist on a fixed-term contract for one year. You will welcome guests, handle check-ins and calls, and help ensure every guest enjoys a seamless arrival experience.

The role offers £13.98 per hour plus incentive, 30 days holiday, staff discounts, two meals per day, pension and wellbeing benefits, and various employee perks designed for hospitality environments.

Qualifications

• Greet guests with a warm, professional manner.
• Assist guests with inquiries and phone calls.
• Maintain a neat and welcoming reception area.

Responsibilities

• Check guests in and out and assist with phones and inquiries.
• Collaborate with other departments to ensure seamless guest experiences.
• Support daily front desk operations and uphold brand standards.

Job description

art’otel Battersea in London is seeking a friendly Receptionist on a fixed-term contract for one year. You will welcome guests, handle check-ins and calls, and help ensure every guest enjoys a seamless arrival experience.

The role offers £13.98 per hour plus incentive, 30 days holiday, staff discounts, two meals per day, pension and wellbeing benefits, and various employee perks designed for hospitality environments.