Hotel Administrator - Art'otel

baseskillsacademy; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Discounted hotel rates

Meal benefits

Staff holiday

Pension

Training & events

Wellness benefits

Job summary

art'otel London Battersea is recruiting a Hotel Administrator to provide comprehensive administrative support to the Hotel Executive Team and ensure smooth day-to-day operations across departments at the premium Battersea Power Station property.

You will liaise on guest relations, assist HR tasks, maintain reports and minutes, and help uphold exceptional service for VIP guests. The role offers strong career development and a vibrant arts-focused workplace.

Qualifications

• Previous experience in an administrative or hospitality support role is highly desirable.

Responsibilities

• Provide comprehensive administrative support to the Hotel Executive Team, ensuring smooth day-to-day operations across all departments.
• Serve as a central point of contact for internal queries and external enquiries, ensuring timely and professional responses.
• Assist with guest relations, particularly for VIP guests, by liaising with relevant departments to guarantee exceptional service.
• Prepare and maintain accurate reports, meeting agendas, and minutes, supporting effective decision-making within the hotel.
• Maintain confidentiality regarding staff, business operations, and guest information at all times.
• Organise and maintain filing systems, ensuring records are up-to-date and easily accessible.
• Support HR and team engagement initiatives, assisting with administrative tasks related to recruitment, onboarding, and staff welfare.

Skills

Administrative support

Hospitality experience

Guest relations

VIP guest liaison

Job description

Hotel Administrator

Location: Art'otel Battersea Power Station London

Full time

Hours per week: 40 Hours Per Week

Salary: Competitive Salary + Excellent Benefits

Previous experience in an administrative or hospitality support role is highly desirable.

Hotel Administrator Opening - art'otel Battersea

We are recruiting for a Hotel Administrator for our first art'otel in London! A premium lifestyle hotel situated in the heart of the new, iconic Battersea Power Station development. Perched on the Electric Boulevard, the 164 keys art'otel London Battersea power station sits in the heart of this newly energised neighbourhood, offering restaurants, bars, shops and galleries, amidst the eye-catching architecture that surrounds the historical Battersea Power Station.

What's in it for you?

• Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends)
• F&B discounts at our restaurants and bars (for your whole party)
• Start with 30 days of holiday per year (pro rata) including bank holidays, increasing with years of service
• Two free meals per day
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme - up to £750!
• Vitality at work scheme with great gym discounts & more
• Ride to Work scheme & free cycling lessons
• 24/7 employee assistance programme
• Departmental productivity & service incentive scheme
• Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Free dry cleaning for work uniform
• Annual Staff parties and events
• Company pension plan & award-winning training

As a Hotel Administrator you will:

• Provide comprehensive administrative support to the Hotel Executive Team, ensuring smooth day-to-day operations across all departments.
• Serve as a central point of contact for internal queries and external enquiries, ensuring timely and professional responses.
• Assist with guest relations, particularly for VIP guests, by liaising with relevant departments to guarantee exceptional service.
• Prepare and maintain accurate reports, meeting agendas, and minutes, supporting effective decision-making within the hotel.
• Maintain confidentiality regarding staff, business operations, and guest information at all times.
• Organise and maintain filing systems, ensuring records are up-to-date and easily accessible.
• Support HR and team engagement initiatives, assisting with administrative tasks related to recruitment, onboarding, and staff welfare.
• Previous experience in an administrative or hospitality support role is highly desirable.

If you share a passion for art, culture and hospitality, art'otel is where people's talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service; by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life.

Winner of the Cateys Hotel of the Year 2025 - join the team behind the excellence

be bold. be creative. be original.