Guest Experience Champion

KFC-Southampton---Burlesdon-Road; Thornhill; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Free food and drink on shift

25% staff discount

Job summary

KFC in the United Kingdom is seeking a team member to be the heartbeat of the restaurant, delivering great food, positive vibes, and real moments for guests. You’ll work front, middle, or back, bringing energy while we handle the rest, helping create friendly, memorable experiences.

We value individuals who stay calm under pressure, care about quality, and spread good vibes with every shift. This role emphasizes teamwork, fast service, and a welcoming atmosphere for all guests.

Qualifications

• Keep calm and crack on under pressure, especially during rush hours.
• Care about quality of the food, service, and team to deliver consistently good guest experiences.
• Spread good vibes and maintain a positive attitude on every shift.

Responsibilities

• Serve up good vibes – greet guests like family.
• Own the front – take orders, run tills, and keep area clean.
• Stay cool under pressure during busy periods.
• Prep like a pro – prep and assemble items quickly.
• Keep it spotless – hygiene is the standard.

Skills

Calm under pressure

Customer service

Quality focus

Job description

KFC in the United Kingdom is seeking a team member to be the heartbeat of the restaurant, delivering great food, positive vibes, and real moments for guests. You’ll work front, middle, or back, bringing energy while we handle the rest, helping create friendly, memorable experiences.

We value individuals who stay calm under pressure, care about quality, and spread good vibes with every shift. This role emphasizes teamwork, fast service, and a welcoming atmosphere for all guests.