Guest Experience Champion — Hospitality & Free Meals

McDonald's; Chasetown; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Premium pay for some overnight hours

Free meals on break

Career development

Job summary

McDonald’s is hiring a Customer Care team member to be the face of the restaurant, delivering great hospitality, cleanliness, and friendly service. This customer-facing role requires enthusiasm, reliability, and a clear commitment to creating a welcoming and inclusive environment; no prior experience is required as full training will be provided.

Shifts across weekdays and weekends, including early mornings, afternoons, and evenings, with opportunities for progression and benefits such as free

Qualifications

• No prior experience required; full training provided.
• Strong communication and hospitality mindset.
• Able to work across Weekdays and Weekends, including varied shifts.

Responsibilities

• Delivering high standards of hospitality and cleanliness
• Providing a personal touch to customers visits to make them memorable
• Navigate and manage customer areas seeking engagement opportunities and actively troubleshooting issues
• Strive to go that extra mile to make people feel welcomed
• Creating a warm and welcoming atmosphere, supporting special restaurant events
• Completing tasks in line with training and company guidelines
• Following all workplace safety, hygiene and operational procedures
• Treating customers and colleagues with courtesy and respect
• Working as a supportive team member and contributing to a positive environment

Skills

Friendly

Communication skills

Team player

Job description

McDonald’s is hiring a Customer Care team member to be the face of the restaurant, delivering great hospitality, cleanliness, and friendly service. This customer-facing role requires enthusiasm, reliability, and a clear commitment to creating a welcoming and inclusive environment; no prior experience is required as full training will be provided.

Shifts across weekdays and weekends, including early mornings, afternoons, and evenings, with opportunities for progression and benefits such as free