Guest Experience Champion — Front Desk & F&B

Whitbread PLC; Ringwood; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Whitbread Benefits Card – up to 60%

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Job summary

Whitbread PLC is hiring a Ground Floor Team Member for the Ringwood Premier Inn. You will welcome guests, assist with check-in, and serve breakfast or dinner while ensuring a smooth guest experience. No hotel experience is required, and training is provided.

The role involves shifts including evenings and weekends, with a fixed-term contract until January 9, 2027 and 8 guaranteed hours per week at a pay rate of up to £13.06 per hour. Based at Forest Gate Business Park, Ringwood, Hampshire.

Qualifications

• No hotel experience required or necessary.
• Friendly, customer-focused attitude is valued.

Responsibilities

• Welcome guests and help them check in.
• Serve breakfast or dinner and work behind the bar as needed.
• Answer questions and help solve problems for guests.
• Keep reception, restaurant and public areas clean and welcoming.
• Support teammates during busy periods.

Job description

Whitbread PLC is hiring a Ground Floor Team Member for the Ringwood Premier Inn. You will welcome guests, assist with check-in, and serve breakfast or dinner while ensuring a smooth guest experience. No hotel experience is required, and training is provided.

The role involves shifts including evenings and weekends, with a fixed-term contract until January 9, 2027 and 8 guaranteed hours per week at a pay rate of up to £13.06 per hour. Based at Forest Gate Business Park, Ringwood, Hampshire.