Guest Experience Champion — Flexible Shifts & Growth

McDonald's; Sheffield; On-site; GBP 12,398,000 - 15,154,000; Full time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Premium pay for some overnight hours

Recognition and rewards

Free meals on your break

Career development

Job summary

McDonald’s is seeking a Customer Experience Leader to join our team in a fast-paced, customer-focused environment. You will help deliver great hospitality, keep spaces clean, and provide friendly service while working across shifts on weekdays and weekends.

You’ll be supported by the restaurant management team to enhance the customer journey, create a welcoming atmosphere, and engage with customers while contributing to a positive team culture. Training is provided for all new hires.

Qualifications

• No experience is necessary; full training will be given.

Responsibilities

• Create a warm and welcoming atmosphere for customers and tailor hospitality to needs.
• Work with restaurant management to seek improvements in customer service experience.
• Assist in managing customer areas, engage visitors, and recover from issues.
• Supportive, respectful team member contributing to a positive environment.

Job description

McDonald’s is seeking a Customer Experience Leader to join our team in a fast-paced, customer-focused environment. You will help deliver great hospitality, keep spaces clean, and provide friendly service while working across shifts on weekdays and weekends.

You’ll be supported by the restaurant management team to enhance the customer journey, create a welcoming atmosphere, and engage with customers while contributing to a positive team culture. Training is provided for all new hires.