Guest Experience Champion: Arcade & Bar

Hollywood Bowl Group; Cheltenham; Sur place; GBP 12 000 - 15 000; Plein temps

Avantages offerts par ce poste

Extra hourly pay

Apprenticeship programmes

Management training

Pension plan

Free game vouchers

Food discount 30%

Food discount 50%

Support Programme

Long service awards

Charity donation on induction

Parental leave

Healthcare plan

Résumé du poste

Hollywood Bowl Group in Cheltenham is seeking Team Members to welcome customers, host parties on lanes, and serve from the bar and diner. You may be required to work in the kitchen, with shifts seven days a week from 9am to midnight. Join a fast-paced centre and deliver great value, fun experiences for every guest.

Our teams enjoy training, career development, and a range of benefits designed to support you while you work in a vibrant, family-friendly environment.

Qualifications

• Great customer service, with the ability to communicate at all levels.
• High energy and the ability to work in a fast-paced environment.
• A friendly, supportive and helpful team player.
• Flexibility with working hours and shift patterns.
• Basic literacy and numeracy skills.

Responsabilités

• Welcome customers at reception, hosting parties on lanes or serving food & drink from our bar and diner.
• Provide support across all key areas of the centre and assist in the kitchen as required.
• Maintain high customer service standards to ensure enjoyable visits.

Description du poste

Hollywood Bowl Group in Cheltenham is seeking Team Members to welcome customers, host parties on lanes, and serve from the bar and diner. You may be required to work in the kitchen, with shifts seven days a week from 9am to midnight. Join a fast-paced centre and deliver great value, fun experiences for every guest.

Our teams enjoy training, career development, and a range of benefits designed to support you while you work in a vibrant, family-friendly environment.