Bar & Front-of-House Team Member

Hollywood Bowl Group; Stevenage; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Extra 50p/hour

Apprenticeships

In-house management training

Pension plan

Additional holidays

Training and development

Free game vouchers

30% food discount

50% food discount on shifts

Team Member Support Programme

Long service awards

Charity donation on induction

Enhanced parental leave

Healthcare cash plan

Job summary

Hollywood Bowl Group is seeking a proactive Team Member to greet customers, host birthday parties, and serve at the bar and diner. You will be trained across all centre areas, enabling you to support the customer journey and contribute to a memorable, value-for-money experience.

Shifts vary, with typical patterns across mornings, evenings, and weekends. You will join a lively, customer-focused team, benefiting from training, vouchers, and staff discounts as part of ongoing development.

Qualifications

• Excellent customer service and the ability to communicate at all levels.
• High energy and the ability to work in a fast-paced environment.
• Friendly, supportive and helpful team player.
• Flexibility with working hours and shift patterns.
• Basic literacy and numeracy skills.

Responsibilities

• Welcome customers at reception and host parties in-centre.
• Serve food and drinks from the bar and diner.
• Assist across key areas of the centre as needed, including kitchen work.
• Provide support across the customer journey and help create great experiences.

Skills

Customer service

Team player

Flexibility

Communication

Literacy & numeracy

Job description

Hollywood Bowl Group is seeking a proactive Team Member to greet customers, host birthday parties, and serve at the bar and diner. You will be trained across all centre areas, enabling you to support the customer journey and contribute to a memorable, value-for-money experience.

Shifts vary, with typical patterns across mornings, evenings, and weekends. You will join a lively, customer-focused team, benefiting from training, vouchers, and staff discounts as part of ongoing development.