Guest Experience Bar Team Member | Flexible Hours

Ashford International Hotel & Spa; Aylesford; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free gym access

Discounts across QHotels

Family & Friends discounts

Training & course fees support

Learning & development opportunities

Employee Assistance Program

Refer a friend scheme

Free parking

Job summary

Ashford International Hotel & Spa in Ashford, Kent (4* property) seeks a customer-focused hospitality team member to work across Food & Beverage. You will help ensure guest satisfaction, uphold brand standards, and engage with guests about pricing and promotions to maximise sales.

The role offers flexible shifts, training opportunities, and access to employee benefits including discounts and staff parking, with progression possibilities within The QHotels Collection.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• Stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• Keep up to date with pricing and promotions to provide advice to guests and maximise sales.

Skills

Guest service

Customer service

Time management

Work under pressure

Job description

Ashford International Hotel & Spa in Ashford, Kent (4* property) seeks a customer-focused hospitality team member to work across Food & Beverage. You will help ensure guest satisfaction, uphold brand standards, and engage with guests about pricing and promotions to maximise sales.

The role offers flexible shifts, training opportunities, and access to employee benefits including discounts and staff parking, with progression possibilities within The QHotels Collection.