Guest Experience Attendant – Club & Reception

Delta Hotels by Marriott Breadsall Priory; Morleymoor; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Free Meals on Duty

Uniform Provided

Explore Discounts

Pension Scheme

Employee Assistance Programme

Career Development

Training and Development

Job summary

Delta Hotels by Marriott Breadsall Priory is seeking a part-time Receptionist to join our team in Morleymoor, United Kingdom. You will greet guests, answer calls, assist with memberships and facilities, and manage bookings with a high level of hospitality.

The role requires excellent communication, a welcoming demeanor, and adherence to safety and hygiene standards. Training and career development are provided within Marriott's global network.

Qualifications

• Pool Lifeguard certification preferred.
• First aid training preferred.

Responsibilities

• Greet and welcome guests with a friendly and professional demeanour.
• Answer phone calls and direct them to the appropriate departments.
• Assist guests with inquiries about club services, memberships, and facilities.
• Manage bookings and reservations for club activities and services.
• Maintain accurate records of guest interactions and transactions.
• Handle payments and process transactions for memberships, services, and equipment rentals.
• Ensure cleanliness and organization in the reception area.
• Coordinate with other departments to fulfil guest requests and ensure smooth operations.
• Monitor guest feedback and implement improvements to enhance their experience.
• Follow safety and hygiene protocols to maintain a safe environment.

Skills

Pool Lifeguard

First aid

Job description

Delta Hotels by Marriott Breadsall Priory is seeking a part-time Receptionist to join our team in Morleymoor, United Kingdom. You will greet guests, answer calls, assist with memberships and facilities, and manage bookings with a high level of hospitality.

The role requires excellent communication, a welcoming demeanor, and adherence to safety and hygiene standards. Training and career development are provided within Marriott's global network.