Guest Experience Associate - Gaming Venue

MERKUR Casino UK; Greater London; On-site; GBP 18,000 - 20,000; Full time

Benefits offered by this job

28 days holiday

Quarterly Bonus Scheme

Career Progression

Pension Scheme

Life Assurance

Retail Discounts

Employee Assistance

Job summary

MERKUR Casino UK is looking for a Team Member to join our vibrant team on Streatham High Road. You will play a vital role in providing a warm welcome and creating a great atmosphere for our customers while ensuring the highest service standards.

The role requires experience in customer service and a willingness to learn. Benefits include 28 days holiday, a quarterly bonus scheme, excellent career progression, and a contributory pension scheme.

Qualifications

• Experience working in retail, hospitality or gambling environment.
• Experienced in delivering excellent customer service.
• Willing to learn and develop.

Responsibilities

• Ensure venue housekeeping is of the highest standard.
• Monitor customer behavior and report suspicious actions.
• Provide excellent customer service in line with company standards.

Skills

Customer service

Attention to detail

Flexibility

Willingness to learn

Job description

MERKUR Casino UK is looking for a Team Member to join our vibrant team on Streatham High Road. You will play a vital role in providing a warm welcome and creating a great atmosphere for our customers while ensuring the highest service standards.

The role requires experience in customer service and a willingness to learn. Benefits include 28 days holiday, a quarterly bonus scheme, excellent career progression, and a contributory pension scheme.