Guest Experience Associate — Front Desk & Dining

Whitbread; Chelmsford; On-site; GBP 1,102,000 - 1,799,000; Full time

Benefits offered by this job

Whitbread Benefits Card

Company pension

Save As You Earn scheme

Discounts on shopping, travel, cinema,

Training and career development

Job summary

Whitbread is hiring for a Ground Floor Team Member at Premier Inn in Chelmsford. The role involves welcoming guests, assisting with check-in, and serving meals. You’ll help guests have a smooth stay, work evenings and weekends, and support the team across the hotel.

No hotel experience is required as training is provided. The position is a fixed-term contract of 32 hours per week, with pay up to £13.06 per hour.

Qualifications

• No specific qualifications required, on-the-job training provided.

Responsibilities

• Greet guests and assist with check-in
• Serve breakfast or dinner
• Answer questions and resolve issues
• Keep reception, restaurant and public areas tidy
• Support teammates during busy periods

Skills

Customer service

Hospitality

Communication

Teamwork

Job description

Whitbread is hiring for a Ground Floor Team Member at Premier Inn in Chelmsford. The role involves welcoming guests, assisting with check-in, and serving meals. You’ll help guests have a smooth stay, work evenings and weekends, and support the team across the hotel.

No hotel experience is required as training is provided. The position is a fixed-term contract of 32 hours per week, with pay up to £13.06 per hour.