Guest Experience Associate - Flexible Shifts & Perks

McDonald's; Carryduff; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Premium pay for overnight hours

Recognition and rewards

Free meals on break

Career development

Job summary

McDonald's welcomes you to join as Customer Care, the face of our restaurant, delivering great hospitality, clean spaces and friendly service.

This role requires flexible shifts across weekdays and weekends, including mornings, afternoons and evenings. No experience needed; full training provided. We value friendliness, a genuine smile, and a team-focused mindset to help create a welcoming and inclusive dining experience.

Qualifications

• No prior experience required; full training provided.
• Strong communication and hospitality skills.
• Able to work across multiple shifts including weekdays and weekends.

Responsibilities

• Maintain high standards of hospitality and cleanliness.
• Provide a personal touch to customer visits.
• Engage customers and identify opportunities; troubleshoot issues.
• Go the extra mile to make guests feel welcome.
• Support warm atmosphere and assist with events.
• Follow training and company guidelines on tasks.
• Adhere to safety, hygiene and SOPs.
• Treat customers and colleagues with courtesy and respect.
• Collaborate as a supportive team member.

Skills

Friendly

Communication

Hospitality

Teamwork

Job description

McDonald's welcomes you to join as Customer Care, the face of our restaurant, delivering great hospitality, clean spaces and friendly service.

This role requires flexible shifts across weekdays and weekends, including mornings, afternoons and evenings. No experience needed; full training provided. We value friendliness, a genuine smile, and a team-focused mindset to help create a welcoming and inclusive dining experience.