Guest Experience Associate — Flexible Scheduling

McDonald's; Richborough; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Premium pay for some overnight hours

Recognition and rewards

Free meals on your break

Career development

Job summary

McDonald’s in the United Kingdom seeks a Customer Care associate to be the face of the restaurant, delivering hospitality, cleanliness, and friendly service. You will welcome customers, assist with queries, and help maintain a positive, inclusive dining experience.

No experience is required as full training will be provided, and you will work as part of a supportive team across varied shifts including mornings, afternoons, and evenings. This role is ideal for individuals who enjoy helping others.

Qualifications

• No experience required; full training provided.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to customers visits to make them memorable.
• Engage with customers to identify needs and opportunities.
• Help create a warm, welcoming atmosphere for events and daily service.
• Follow company guidelines and safety/hygiene procedures.
• Work as a supportive team member to maintain a positive environment.

Skills

Friendly

Welcoming

Communication

Teamwork

Job description

McDonald’s in the United Kingdom seeks a Customer Care associate to be the face of the restaurant, delivering hospitality, cleanliness, and friendly service. You will welcome customers, assist with queries, and help maintain a positive, inclusive dining experience.

No experience is required as full training will be provided, and you will work as part of a supportive team across varied shifts including mornings, afternoons, and evenings. This role is ideal for individuals who enjoy helping others.