Guest Experience Ambassador – Spa & Wellness

Threadneedles Hotel; Bath; Hybrid; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Guest Experience

Incentive Payments

Referral Bonus

Generous Holiday Allowance increase

Recognition Programs

Career Investment

Learning and Development

Financial Wellbeing

Health and Wellbeing

Healthcare Package

Future Planning

Job summary

Thermae Bath Spa is seeking a Guest Assistant to support guests throughout their spa journey, help maintain the pool areas, and keep the spa clean and orderly. You will need superb customer service skills and present yourself to a high personal standard.

Shifts run across 8:30am to 9:30pm, including weekends, offering an opportunity to be part of Bath's iconic spa experience and contribute to a welcoming, premium guest environment.

Qualifications

• Previous experience in a similar role.
• Superb customer service skills.
• Exceptional standard of personal presentation.

Responsibilities

• Support guests throughout their spa journey, maintain pool areas, and keep the spa clean and orderly.

Skills

Customer service

Personal presentation

Job description

Thermae Bath Spa is seeking a Guest Assistant to support guests throughout their spa journey, help maintain the pool areas, and keep the spa clean and orderly. You will need superb customer service skills and present yourself to a high personal standard.

Shifts run across 8:30am to 9:30pm, including weekends, offering an opportunity to be part of Bath's iconic spa experience and contribute to a welcoming, premium guest environment.