Lux Spa Attendant: Elevate Guest Wellness

Auberge Resorts Collection; Greater London; Hybrid; GBP 15,000 - 22,000; Full time

Job summary

Cambridge House, part of the Auberge Collection, in Mayfair is seeking a Spa Attendant to help bring the tranquil Baeden House wellbeing sanctuary to life. You will ensure the spa, pool and relaxation spaces are immaculate, prepared and guest-ready, contributing to a calm, restorative atmosphere.

Joining the opening team, you will support spa therapists, maintain high hygiene standards and greet guests with warmth, helping to create an exclusive, experience-driven environment in London.

Qualifications

• Experience in spa, wellness facility or luxury hospitality is advantageous.
• Strong cleaning, hygiene and presentation standards.
• Detail-oriented with pride in immaculate spaces.
• Ability to work efficiently and discreetly, respecting guests' privacy.
• Good communication skills in English and the ability to work well within a team.
• Flexibility to work shifts, including evenings, weekends and bank holidays.
• Right to work in the United Kingdom.

Responsibilities

• Ensure spa, changing rooms, relaxation areas and wellness facilities are presented, immaculate and ready to welcome each guest throughout the day.
• Monitor the presentation and availability of supplies, replenishing stock promptly and communicating shortages.
• Notice what needs attention before it is requested, anticipate guests’ needs and offer assistance with impeccable timing.
• Support spa therapists with the preparation and turnaround of treatment rooms, ensuring linens, equipment and amenities are ready to the highest standards.
• Follow established cleaning, sanitisation and hygiene procedures across all spa areas, ensuring cleanliness, safety and presentation are exceptional.
• Welcome guests with warmth, provide clear information about the facilities, and help them feel at home.
• Communicate openly with spa therapists, reception and Cambridge House team members to ensure a connected guest experience.

Skills

Attention to detail

Cleanliness standards

English communication

Teamwork

Discretion

Flexibility

Right to work in UK

Job description

Cambridge House, part of the Auberge Collection, in Mayfair is seeking a Spa Attendant to help bring the tranquil Baeden House wellbeing sanctuary to life. You will ensure the spa, pool and relaxation spaces are immaculate, prepared and guest-ready, contributing to a calm, restorative atmosphere.

Joining the opening team, you will support spa therapists, maintain high hygiene standards and greet guests with warmth, helping to create an exclusive, experience-driven environment in London.