Guest Experience & Accommodation Manager

Woodlake Trails; Lossiemouth; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Discount on holidays

Restaurant discounts

Life Insurance

Eye care voucher

Employee Assistance Programme

Gym discounts

Mortgage advice

Company pension

Job summary

Park Holidays UK is seeking an Accommodation Manager in Lossiemouth, Scotland. The role oversees accommodation standards, cleanliness, safety, and guest satisfaction, with strong leadership and communication essential to manage a seasonally varied team and operations.

The position includes pre-season setup, winter close-down, linen management, and ensuring guest-ready units while maintaining COSHH and Health & Safety compliance across all site accommodations.

Qualifications

• Proven experience in a similar hospitality/accommodation role.
• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities.
• Commitment to delivering high guest service standards.
• Knowledge of Health & Safety and COSHH regulations.
• Strong organisational skills with ability to multitask.
• Flexible to work peak season and off-season duties.
• DBS check required.

Responsibilities

• Oversee cleaning team to meet cleanliness and safety standards.
• Manage pre-season preparations and winter close-down tasks.
• Train and support cleaning staff; ensure COSHH compliance.
• Control inventory, key handling, and safety equipment upkeep.
• Inspect all accommodations for readiness before guest check-in.
• Lead staffing, scheduling, and rota management.
• Oversee linen process and housekeeping areas.
• Coordinate with Holiday Service team to maintain hire fleet standards.
• Ensure all keys are safeguarded.
• Maintain holiday homes and communal areas to high standards.

Job description

Park Holidays UK is seeking an Accommodation Manager in Lossiemouth, Scotland. The role oversees accommodation standards, cleanliness, safety, and guest satisfaction, with strong leadership and communication essential to manage a seasonally varied team and operations.

The position includes pre-season setup, winter close-down, linen management, and ensuring guest-ready units while maintaining COSHH and Health & Safety compliance across all site accommodations.