Guest-Centric Hotel Receptionist – Calm, Proactive Service

Clermont Hotel Group; Greater London; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Staff areas

Meals on duty

Pension scheme

Healthcare schemes

Job summary

The Kingsley by Thistle, a stylish Edwardian hotel near Covent Garden, is seeking a friendly Receptionist to greet guests and support their stay on the front desk.

You’ll work five days a week on a mix of early and late shifts, delivering personalised service with warmth, calmness, and a welcoming presence that makes guests feel at home. The Kingsley offers great staff facilities, meals on duty, pension and healthcare schemes, plus development opportunities through Clermont's People Promise.

Qualifications

• Passion for creating warm, personalised guest experiences.
• Ability to stay composed and accommodating in busy, guest-facing environments.
• Clear communication and a welcoming presence with guests and team members.

Responsibilities

• Work mainly at reception, greeting guests and supporting their stay.
• Provide proactive, personalised service and resolve queries efficiently, including during busy times.

Skills

Guest service

Calm under pressure

Friendly personality

Attention to detail

Shift flexibility

Job description

The Kingsley by Thistle, a stylish Edwardian hotel near Covent Garden, is seeking a friendly Receptionist to greet guests and support their stay on the front desk.

You’ll work five days a week on a mix of early and late shifts, delivering personalised service with warmth, calmness, and a welcoming presence that makes guests feel at home. The Kingsley offers great staff facilities, meals on duty, pension and healthcare schemes, plus development opportunities through Clermont's People Promise.